IOT Based Smart Parking System -- Integration between ServiceNow and Live Sensors Part 2

 Business Rule: Create Incident based on Time and status

On Custom table.

          var gr = new GlideRecord('incident');

          gr.initialize();

          gr.caller_id = gs.getUserName();

          gr.short_description = 'Light is on the floor';

          gr.assignment_group = "5f6441efc0a8010e0177fcb589156352";

          gr.assigned_to = "63b4c2cd0bb23200ecfd818393673a95";

          gr.impact= "1";

          gr.urgency= "2";

          gr.insert();

Business Rule: Send mail on incident creation

gs.eventQueue('incident.commented', current, gs.getUserID(), gs.getUserName());

Email Notification: CreateAThonNOtification fired based on event

Template:

EmailTemplate

Subject:

Light is on the Floor Incident No ${current.number}

Body:

<p>&nbsp;</p>

<table style="width: 100%; border-top: 1px solid #909090; border-bottom: 1px solid#909090;">

<tbody>

<tr style="font-family: Calibri; background-color: #239604; width: 100%; color: #ffffff; text-align: center; font-size: 24px;">

<td><strong>Light-On Notifiation</strong></td>

</tr>

</tbody>

</table>

<p>Hi,</p>

<p style="font-family: Calibri; color: black;">You have been assigned the following incident to turn off the light.<br />Please check below the details</p>

<p>&nbsp;</p>

<table style="width: 60%; background-color: #ccf3f1;">

<tbody>

<tr>

<td style="font-family: Calibri; color: #0c090a; font-weight: bold;">Incident Number :</td>

<td style="font-family: Calibri;" colspan="4">${URI_REF}</td>

</tr>

<tr>

<td style="font-family: Calibri; color: #0c090a; font-weight: bold;">Short Description :</td>

<td style="font-family: Calibri;" colspan="4">${current.short_description}</td>

</tr>

</tbody>

</table>

<p>This is system generated mail please do not reply on this.</p>

<p>&nbsp;</p>